Book
The winner's attitude : change how you deal with difficult people and get the best out of any situation / Jeff and Val Gee.
Record details
- ISBN: 0071467645 (alk. paper)
- Physical Description: vi, 214 pages ; 21 cm
- Publisher: New York : McGraw-Hill, [2006]
- Copyright: ©2006
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer. |
Search for related items by subject
| Subject: | Customer services. Customer relations. Interpersonal relations. |
Available copies
- 1 of 1 copy available at Sage Library System.
- 1 of 1 copy available at Oregon Trail Library District. (Show)
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|
| OTLD Boardman Library | 658.8 GEE (Text) | 33122001920274 | Adult Non-Fiction | Available | - |
Electronic resources
Version of Resource: http://www.loc.gov/catdir/toc/ecip0519/2005026804.html
- Table of contents
